Kalindi Marketing ("we", "us", or "our") operates the website www.kalindimarketing.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or engage our digital marketing services.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact form (name, email, phone, website URL, business details)
- Subscribe to our newsletter
- Request a free website audit
- Engage us for digital marketing services
- Communicate with us via email, phone, or WhatsApp
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
- Device Information: Browser type, operating system, screen resolution, and device type
- Usage Data: Pages visited, time spent on pages, referral source, and click patterns
- IP Address: Your approximate geographic location
- Cookies: Small data files stored on your device to improve your browsing experience
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Prepare and deliver free website audits and strategy proposals
- Send periodic newsletters and marketing insights (only with your consent)
- Improve our website's functionality and user experience
- Analyse website traffic and usage patterns
- Comply with legal obligations under Indian law
3. Third-Party Services
We use the following third-party services that may collect data on our behalf:
- Google Analytics: For website traffic analysis and reporting
- Google Search Console: For search performance monitoring
- Web3Forms: For processing contact form submissions
- Google Fonts: For web typography (may collect IP address)
Each third-party service operates under its own privacy policy. We encourage you to review their policies.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements, court orders, or government requests
- To protect the rights, property, or safety of Kalindi Marketing, our clients, or others
- With trusted service providers who assist in operating our website (bound by confidentiality agreements)
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted to and from our Site
- Secure storage of client data with restricted access
- Regular security audits and updates
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our Site uses cookies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
7. Your Rights
Under applicable Indian data protection laws (including the Digital Personal Data Protection Act, 2023), you have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for data processing
- Lodge a grievance with the Data Protection Board of India
To exercise any of these rights, contact us at [email protected].
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.
9. Children's Privacy
Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +91 8160342856
- Address: Pune, Maharashtra, India